Returns & Exchanges
We want you to love your Sol de Janeiro glow, but if you are not completely satisfied, we offer free returns on all eligible products within 30 days of purchase. Items must be in original, gently used condition and purchased directly from our official website.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return and download your prepaid UPS shipping label provided by our system.
Pack Your Products
Securely pack the items in their original packaging, attach the prepaid label, and drop the package off at any authorized UPS location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing